Market Leadership

RockSolid SQL is a fully owned subsidiary of Red Rock Consulting. Red Rock is the market leader in database support with the largest database support organisation in Australia and New Zealand. We have been providing support services to our clients since 1998 and support more than 100 customers in a wide range of industries across five countries.

True SQL Server Experts

All of our SQL Server DBA support staff are Microsoft Certified Database Administrators and have extensive SQL Server experience. When working with us on projects we only supply senior DBAs with at least 8 years experience.

Flexibility of Services

From our experience in supporting many customers over the years, we find that on-site assistance is typically only required for special projects that are beyond the normal day-to-day support activities. Work that may require on-site assistance generally includes the implementation of new Microsoft SQL software, significant upgrades to existing Microsoft SQL Server software (not simply patching), significant development activities that require face-to-face meetings to understand and gather detailed requirements, and training relating to Microsoft SQL Server.

Innovation

Innovation comes from deep understanding. Our deep understanding of Microsoft SQL Server allows us to be innovative when solving business problems. We leave no stone unturned in the challenge to leverage the Microsoft SQL Server product to its maximum potential.

The level of investment in time and resources into new technologies is designed to maximise our consultant’s abilities to assist clients in finding the best solution for both their current and potential future business needs. Red Rock has gained a reputation for providing innovative solutions as well as adopting and applying new technology.

Established Support Infrastructure

Red Rock services local, national and international customers via a mixture of both remote and on-site support. We are able to seamlessly “plug in” to customers’ existing infrastructure using secure VPN connectivity (using Cisco VPN Client or Windows PPTP VPN standards) or dial-up access.

Red Rock’s internal systems are monitored around the clock by RockSolidTM, our own proactive monitoring tool. In addition, we have a proven off-site backup and recovery as well as a comprehensive disaster recovery plan. Red Rock also has a number of in-house test servers on which we can test customer configurations for bug fixes, latest patch sets, software releases, etc.

Financial Viability

Red Rock Consulting is an established and financially stable company. Red Rock is part of the UXC Limited Business Solutions Group and is run by its co-founding directors as wholly autonomous business subsidiary. UXC Limited (ASX: UXC) is an ASX Top-300 listed Australian Technical Services Company with a market capitalisation of over $400 million, revenue running at an annual rate of $600 million, substantial cash reserves and approximately 3,500 employees across 19 individual companies within three divisions.

For further information about Red Rock and UXC, our parent company, please visit our websites (www.redrock.net.au and www.uxc.com.au).