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Monitoring
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Monitoring Window
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24x7
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24x7
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24x7
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Configuration Monitoring
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Error Monitoring
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Performance Monitoring
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Security Monitoring
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Maintenance & Management
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Backup Management
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Performance Management
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Index Maintenance
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Database Validation
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Response
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SEV 1
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30 minutes 24x7
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On Request
30 minutes 24x7
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After Hours Only
30 minutes
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SEV 2
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2 hours 24x7
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On Request
2 hours 24x7
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After Hours Only
2 hours
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SEV 3
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4 hours 24x7
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On Request
4 hours 24x7
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After Hours Only
4 hours
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Response Requirement
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Remote via
Customer VPN
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Remote via
Customer VPN
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Remote via
Customer VPN
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Technology
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RockSolid Usage
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Red Gate SQLBackup usage
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Reporting
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Performance Reports
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Security Reports
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Database Management Reports
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Recoverability Reports
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Availability Reports
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Single Instance Cost From
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AUD $500
GBP £287
USD $438
per month*
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AUD $250
GBP £144
USD $219
per month*
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AUD $250
GBP £144
USD $219
per month*
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*Volume discounts apply one 2 or more production instances.
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